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BS Tourism Management students on TRATOPS

The Tourism Management Program of the FEU Cavite (FEUC) Higher Education Department (HED) held a three-day Travel and Tourism Operations Skills (TRATOPS) Development Training on October 19 and 26, and November 9, 2018 at the HED Room 111 and Events Room. TRATOPS intended to provide hands-on training to the students and allow them to experience how things are done in the field of Tourism. Student-participants were given materials and were exposed to activities applied on real scenarios. This further provided them the platform to understand customer needs and expectations.

Demonstration on In-Flight Operations by a BS Tourism Management student

The BS Tourism Management Students were trained on “In-Flight Operations” by Ms. Kim Hakenson, Senior Flight Attendant of Cebu Pacific Air; “Ground Handling Operations” by Mr. Kent Ito, Passenger Service Agent, Ground Steward of Cebu Pacific Air; and “Tour Guiding Operations” by Mr. Romano Del Rosario, Operations Manager of Tuesday Tours and Travel, President of Philippine Association of Accredited Tourist Guides Lecturer Inc., and Vice-President for Luzon of Philippine Tour Guide Federation.

The trainers said one thing about the FEUC BS Tourism Management students. “They are future-ready as they are passionate about learning.” Ms. Hakenson encourages the students to allow themselves to be molded. According to her, combining all four years in college is never enough so her advice for the soon-to-be-employed is to formulate a technique to learn. She wanted them to memorize by heart so that even if they forget a word, the procedures will come out naturally. “There are so many lives and souls in their hands, and they can save them. Use it as inspiration,” she said.

TRATOPS: In-Flight Operations group photo with trainer, Ms. Hakenson [center], and FEU Cavite Executive Director and Dean of Higher Education, Dr. Marcon Espino, Tourism Management Coordinator, faculty, and students

Mr. Ito shared that one of the most challenging scenarios as a Customer Service Agent is to entertain a lot of irate passengers when flight schedules are delayed. He handled a trainee from FEU Cavite, Ms. Joyme Palmares, during an incident when an airplane skid the main runway during landing causing more than 20,000 passengers stranded. He was satisfied by her enthusiasm, initiative, and confidence. During the training, he said, “I am satisfied because they responded right away to my questions. They listened eagerly. No wonder why your students are like that.” TRATOPS: Group Handling Operations group photo with trainer, Mr. Kent Ito

Mr. Del Rosario is a Registered Nurse but is in love with the Tourism Industry. He said, “You’ll end up as a successful practitioner if you have realigned your educational background towards the practice you are doing because practice without foundation and related theories is nothing.” According to him, he himself underwent training, and TRATOPS is a significant activity for the students to learn the foundation by heart, and actualize the theories. He wanted them to overcome the challenge by developing the confidence in talking to people and organizing their thoughts based on standards. “For a half day lecture, they were able to do an amazing performance and execution of the challenge”, he added.TRATOPS: Tour Guiding Operations group photo with trainer, Mr. Romano Del Rosario

FEU Cavite and SPU Batam Seal Partnership

Batam, Indonesia – On September 10, 2018, FEU Cavite’s Executive Director and Dean of Higher Education Department (HED), Dr. Marcon Espino and Sekolah Pelita Utama’s (SPU) Headmistress, Ibu Lily signed the Memorandum of Understanding (MOU) for international partnership during the Ceremonial MOU Signing at SPU’s Auditorium.

The MOU highlights the shared commitment of the two reputable academic institutions in providing quality educational programs and services. To achieve this, FEU Cavite and SPU Batam will collaborate in various endeavors such as curriculum development, faculty and student development activities, student exchange program, research, and community extension. All these intend to strengthen the link between schools from the Philippines and Indonesia.

The program started with “Tari Persambahan,” which literally means “welcoming dance.” This was performed by a group of SPU’s female students to welcome and honor their guests. SPU teachers and other group of students also rendered a song in Filipino and performed a Philippine folk dance – the Cariñosa.

Witnessing the ceremony are FEU Cavite’s representatives namely Ms. Reyett Paunan, Directress of Basic Education Department (BED), and Mr. Matthew Nepomuceno, Director of Senior High School (SHS) Department. SPU Batam, on the other hand, was in full force during the event with its School Director, Mr. Maizon Jabar, Purchasing Manager, Mr. Kent Wibowo, Head of Academic Affairs, Ibu Vivid, Officer of International School Partnership, Mr. Arnuld Cupo, principals of different departments, teachers, parents, and students. Also, the officers of the Ministry of Education – Bapak Drs. Atmadinata, M. Pd, Kepala Bidang Pembianaan SMA/SMK and Bapak Nainggolan, Pengawas SMP graced the occasion.

The event was published in local newspapers of Batam, Indonesia.

(Photo credits: Pictures during the ceremony were taken by Mr. Teguh Prihatna and Mr. Eko)

Welcome and congratulatory banners prepared by SPU Batam and Mandiri for the event.

(Right) FEU Cavite’s Executive Director and HED Dean, Dr. Marcon Espino gets a leaf from a container as part of the “Tari Persambahan.” (Left) SPU Batam’s Director, Mr. Maizon Jabar and the schools’ representatives witnessed this ceremony.

(At the center) FEU Cavite, represented by its Executive Director and HED Dean, Dr. Marcon Espino, (second from right) BED Directress, Ms. Reyett Paunan, and (from right) SHS Director, Mr. Matthew Nepomuceno, presents the Mr. FEU book and other FEU items to SPU Batam’s Headmistress, Ibu Lily during the ceremonial exchange of tokens between schools. On stage were (from left) Mr. Maizon Jabar, School Director, (second from left) Ibu Vivid, Head of Academic Affairs, and (third from right) Mr. Kent Wibowo, Purchasing Manager.

Ibu Lily, SPU Batam’s Headmistress, presents to Dr. Marcon Espino, the school’s emblem.

SPU Batam teachers and students performed a Philippine folk dance – the Cariñosa.

FEU Cavite and SPU Batam teams pose for a group souvenir shot after the first partnership meeting, a day after the ceremonial signing event.

A journalist named, Mr. Tengku Bayu, interviewed Dr. Marcon Espino and several SPU Batam officials about the partnership. The event was published in Batam’s broadsheets.



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FEUC prides on its V-Farm Lab; welcomes BED students’ nutrition tour

In collaboration with FERN Realty, FEU Cavite (FEUC) opens its vegetable farm laboratory also known as the “V-Farm Lab” in July, 2018. The V-Farm is managed by a competent team led by FEUC’s Program Coordinator for Hospitality Management, Ms. Pamela Michelle Rivera and co-led by Mr. Ryan Gamoso, Program Coordinator for Tourism Management; both handle culinary and tour activities, respectively. Overall, the V-Farm operations is overseen by its Executive Director and Dean of Higher Education Department (HED), Dr. Marcon Espino.

The V-Farm serves as a training laboratory for FEUC’s HED students on “farm-to-table” activities as part of the institution’s relevant, innovative, and immersive development programs highlighting the CCaT framework – Culinary, Culture, and Tourism. Dedicated and able group of people, including the farmers and area caretakers, are tasked to ensure the viability of the said laboratory.

On July 31, 2018, around 100 Grades 4, 5, and 6 pupils of FEUC’s Basic Education Department went on a tour dubbed “Nutrition Month Farm Tour” at the V-Farm in celebration of the 2018 Nutrition Month with the theme “Ugaliing magtanim, sapat na nutrisyon aanihin.”

At present, there are 13 varieties of vegetables grown on the farm like bitter gourd (ampalaya), cucumber (pipino), mustard (mustasa), tomato (kamatis), bell pepper, among others. Next projects for the V-Farm include growing of herbs (putting up of herbs section) and the construction of the modern “bahay-kubo” that will serve as cooking demonstration and tasting area. Currently, HED hospitality management and tourism management students are preparing for their V-Farm Lab culminating activities in October 2018.